Privacy Policy

We collect the following information when you use ZNORVA AI:

• Account information — email address and name provided during sign-up
• Usage data — number of analyses performed per day, plan type, timestamps
• Analysis history — assets analyzed, timeframes, results
• Technical identifiers — browser ID and hashed IP address for usage limit enforcement
• Payment data — processed by third-party payment providers; we do not store card numbers or crypto wallet details

We use collected information to:

• Provide and operate the ZNORVA AI service
• Enforce daily analysis limits per subscription plan
• Process subscription payments and manage billing
• Display your analysis history in your dashboard
• Send transactional emails (account confirmation, payment receipts)
• Detect and prevent abuse or fraudulent activity
• Improve and maintain the platform

We do not sell your personal information to third parties.

Your data is stored securely using encrypted cloud database infrastructure with row-level security. Account authentication is managed by a trusted third-party authentication provider.

Data is stored on servers located in Germany (Frankfurt). By using the Service, you consent to your data being stored in this location.

ZNORVA AI uses third-party service providers to operate the platform. These include providers for:

• Authentication and user management
• Database and cloud storage
• AI analysis generation — your asset queries are processed to generate analysis
• Market data — price and chart data
• Fiat payment processing
• Cryptocurrency payment processing
• Cloud hosting and infrastructure

Each provider operates under their own privacy policy and data processing terms. We only share the minimum data necessary for each service to function.

ZNORVA AI uses minimal cookies for essential functionality:

• Session cookies for authentication
• Browser ID stored in localStorage for usage tracking
• Referral tracking cookie for affiliate program

We do not use advertising cookies or third-party tracking pixels.

We retain your data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law or for fraud prevention purposes.

Analysis history is retained to power your history dashboard. You may request deletion of your history by contacting support.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request a portable copy of your data

To exercise any of these rights, contact us at support@znorva.com.

We implement industry-standard security measures including:

• HTTPS encryption for all data in transit
• Hashed IP addresses — raw IPs are never stored
• Row-level security on the database
• Security headers on all API routes

No system is completely secure. We cannot guarantee the absolute security of your data.

ZNORVA AI is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, contact us at support@znorva.com and we will remove the account.

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance.

For privacy-related questions or requests, contact us at:

support@znorva.com